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Help & Customer Service

# Make a Payment on an Amazon Store Card or Amazon Credit Builder Account

You can make one-time or recurring payments on your Amazon Store Card or Amazon Credit Builder Account by signing into your Synchrony Bank online account. The payment due date for your account can be found on your monthly billing statement, or by accessing your online account.

- Make a one-time payment:
  1. Sign in to your Synchrony Bank account at http://www.syncbank.com/amazon.
  2. Hover over Payments at the top of page, and then scroll down and click Make a Payment.
  3. Select Minimum Payment, Statement Balance (as of your last statement), Current Balance, or Other.
  4. Enter your bank’s routing number and checking account information in the requested fields and confirm your banking information.
  5. Verify that the information is correct and click Make a Payment.
- Make a recurring payment:
  1. Sign in to your Synchrony Bank account at http://www.syncbank.com/amazon.
  2. Hover over Payments at the top of page, and then scroll down and click Enroll in Recurring Payments.
  3. Select Minimum Payment, Statement Balance (as of your last statement), Current Balance, or Other.
  4. Select your bank account and review the terms and conditions for setting up a recurring payment. If you agree, check Agree and then click Submit.
  You'll receive a confirmation that a recurring payment has been established and can cancel your recurring payment any time prior to the scheduled payment date.
- Make a payment by phone:
  Call Synchrony Bank at 1-866-634-8379. A payment made through the automated phone system or with a customer service representative is always free of charge.
- Make payments by mail:
  Send a check or money order made out to “SYNCHRONY/Amazon” along with the remittance slip from your monthly statement for the amount you wish to pay to the following address: Synchrony / Amazon, P.O. Box 960013, Orlando, FL 32896-0013.

For bank contact information, see Customer Service for Financial Institutions

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