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Help & Customer Service

# About Return Shipping

Return shipping is easy and flexible. You can return your package using a label from our Online Returns Center.

## Return Shipping Costs

Return shipping fees are communicated in the Online Returns Center when you choose the shipping method for your return. Delivery addresses in the 50 United States (U.S.) and APO/FPO addresses using a U.S. zip code are eligible for Free Returns.

If you return an item using a paid method (dropoff or pickup) from the Online Returns Center, the cost of return shipping as well as any restocking fees that may apply, will be deducted from your refund.

If you choose to ship the item on your own, you'll pay the carrier at the time you ship your return. If the return is the result of an Amazon error, we'll refund your return shipping costs up to a maximum amount.

For more information about refunds and refund amounts, go to About Refunds.

## Return Methods

Amazon offers you a variety of ways to return your item:

- Drop off services at locations that are convenient for you.
- Pickup options.
- Heavy-Bulky return options handled by a specialty carrier team.
- Locker, Locker+, and Amazon Hub Counter locations for small packages.
- Label-free and package-free returns using a scanned QR code at designated returns locations.

For more information about our return methods, go to About Return Shipping Methods. To see which options are available for your return, go to the Online Returns Center.

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