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Help & Customer Service

# Redeem Promotional Codes

Promotional codes can be redeemed at the time you place an order.

Tip: If you received a concession promotion from Amazon Customer Service via e-mail, that promotion was automatically placed on your account and will appear on the Order Summary page before you complete your order.
To redeem a promotional code:

1. Follow the deal instructions or go to the promotion's Terms and Conditions.
2. Enter the claim code on the Select a payment method page or on the Place Your Order page of the order form.

   Note: If you don't place an order at the time you enter the code, the promotion will remain on your account until it is used or until the promotion expires.

   Enter the promotion code exactly as specified. Do not add spaces before, inside of, or after the promotion code.

   Verify that a promotion code was successfully applied by reviewing your Order Confirmation e-mail or by going to Your Account.

Note:

- If the total cost of the items you are purchasing exceeds the amount of the promotion, you will be prompted on the order form to provide your credit card information for the remaining balance.
- If you use a promotional certificate for a purchase on Amazon.com and then the order is canceled (by us or by you), the promotional certificate will return to you to be applied to your next order.
- If you use a promotional certificate for a purchase on Amazon.com and then the order is returned for a refund, the promotional certificate will not be available for re-use, as promotional certificates are for one-time use.
- Promotion codes may not be applied toward the purchase of gift cards, sales tax, gift wrap, or additional shipping costs.

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