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Help & Customer Service

# Accepting and Receiving an Amazon Allowance

Receive an Amazon Allowance directly to your Gift Card Balance on a monthly, weekly, or one-time basis which can be used on digital content and millions of physical products.

When an allowance is created, we'll attempt to automatically link the allowance to the Amazon account associated with the recipient's e-mail address provided by the allowance giver. Allowance funds will be added directly to the recipient's Amazon.com Gift Card Balance which can be used on millions of physical products and digital content.

- To view the details and next delivery date of an Allowance, got to Your Allowances.
- If you don't want to receive this Amazon Allowance any more, click Turn off.

If we're unable to identify an Amazon account associated with the e-mail address provided by the Allowance giver, we'll send an e-mail notification to the recipient's e-mail address asking the recipient to manually 'Accept Allowance' by visiting Amazon.com. The Allowance will remain in a 'pending' state until the recipient accepts the Allowance. If the allowance has not been accepted by the recipient after 6 months, the link to Accept Allowance will expire.

To accept a pending Allowance:

1. Open the Allowance e-mail notification and click the button to Accept this Allowance.
2. Sign-in to Amazon.com using the account where you'd like Allowance funds to be added to your Gift Card Balance. If you don't yet have an Amazon.com account, click "No, I am a new customer" when prompted to sign-in.
3. Review the Allowance details and click Accept this Allowance. Allowance funds will be automatically added to the Gift Card balance of this Amazon account.

Note: Allowances will be delivered to the recipient on the scheduled delivery date according to the frequency (monthly, weekly, or one-time) selected by the Allowance giver. Typically, Allowances will be delivered to the recipient on the scheduled delivery date according to the frequency (monthly, weekly, or one-time) selected by the Allowance giver. Typically, Allowances are delivered by 10 a.m. Pacific time on the scheduled delivery date, but in rare cases may be delayed up to 24 hours. You can see a history of your incoming allowances by viewing your gift card ledger by visiting View Gift Card Balance.

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