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Help & Customer Service

# Privacy on Echo Look

Echo Look has the same privacy features as Echo (1st Generation), including on-device wake word processing to ensure audio, photo and video information streams to the cloud only when the wake word is detected.

The camera is always off except when you activate it with Alexa or use the Echo Look app to take a photo, video, or to use live preview. You can turn off the microphone and disable taking photos and video by pushing the Mic/Camera Off button on Echo Look to electrically disconnect the microphone and camera.

When the front light ring on Echo Look turns red and a red Ø appears below the light ring, the device will not respond to the wake word. You won’t be able to take photos or video using the Echo Look app until you push the button again.

When you send photos to Style Check, qualified Amazon staff may view your photos for purposes of providing and improving Amazon services.

Echo Look content is not shared between household profiles. You can only access your Echo Look content while signed in with your profile. If you invite another household member to use your Echo Look, that member may only access their own Echo Look content from their own profile.

Use the Echo Look app to delete photos and video associated with your account. To learn more, go to Delete an Echo Look Photo or Video. You can also view a transcript and listen to interactions you have with Alexa on your Echo Look device in the Alexa app. To learn more, go to View Your Dialog History.

- Related Help Topics
- About Style Check on Echo Look
- Storing Your Echo Look Photos and Videos

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