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Help & Customer Service

# Submit a Trade-In

The Amazon Trade-In Program lets you trade in eligible items such as Amazon Devices, electronics, books, video games, and more, for an Amazon.com Gift Card. You will receive a quoted trade-in value for your item(s) and free shipping for your trade-in submission.

To submit a trade-in:

1. Go to the Trade-In Store and search for eligible items.

   Note: You can also submit a trade-in from the Amazon Mobile App on your Android or iOS compatible device.

2. Select items to add to your trade-in submission.
3. Select the condition of your item(s) based on the criteria listed.
4. Select what to do if your item is in a lower condition than selected, then click Continue
5. Select or enter an address from which you will ship your items.

   Note: This address is used to return any items that aren't accepted, at no additional shipping cost. PO boxes, APO/FPO addresses are not eligible.

6. To add more items, search for more items to trade in.
7. Follow the remaining on-screen instructions.
8. Click Confirm Trade-In to print your prepaid UPS shipping label.
9. Ship your items by the date indicated when you submitted the trade-in.

Note: For more information about printing shipping labels from Your Trade-In Account, go to Ship Your Trade-In.

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