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Help & Customer Service

# Reload or Auto-Reload Your Balance

You can add funds directly to your own Amazon.com Gift Card Balance by purchasing an Amazon.com Balance Reload.

To Reload your balance now:

1. Go to Reload your Balance.
2. Choose the amount you want to add to your Gift Card Balance then click Continue.
3. Provide payment information for your purchase and click Continue.
4. Click Place your order.

To set up an Auto-Reload:

1. Go to Your Auto-Reload Setting.
2. Select an Auto-Reload type (Auto-Reload on a recurring schedule or when your balance drops to a minimum amount).
3. Select the amount and frequency to auto-reload your Gift Card Balance.
4. Select a payment method.
5. Click Save Your Auto-Reload Setting.

Note:

- Reload Processing: When you Reload your Balance, you are purchasing an Amazon.com Gift Card in the selected amount that will be automatically added to your Gift Card Balance. Funds will be automatically added to your own Gift Card balance and should be available within five minutes. In some cases, it may take up to four hours for your balances to be available in your balance. You can view the status of your reload by visiting View Gift Card Balance.
- Auto-Reload when your balance drops: When your Gift Card balance drops to the selected minimum balance by shopping on Amazon.com, the auto-reload amount will be automatically added to your Gift Card balance and charged to the selected payment instrument. Funds should be automatically reloaded to your balance within ten minutes but in some cases may take up to four hours. You can view the status of your reload by visiting Your Orders.
- Auto-Reload on a schedule: Auto-Reloads are typically delivered by 10:00 a.m. Pacific time on the scheduled delivery date, but in rare cases may be delayed up to 24 hours. The payment instrument selected will be charged on each successful Auto-Reload. You can view the status of your reload by visiting Your Orders.
- Prime members earn Amazon Prime Reload Rewards when they reload their Amazon.com Gift Card Balance with their checking account with a linked debit card.

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