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Help & Customer Service

# Troubleshooting Kindle Fire

Select your problem from the list for helpful troubleshooting solutions.

Most issues with your Kindle Fire, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Go to Slow or Frozen Kindle E-Reader or Fire Tablet to learn more.

#### Content

- Audiobook Issues
- Content Syncing Issues (Content refers to purchased or personal items, such as books, audiobooks, music, apps, games, photos, personal documents, videos, and more.)
- Accidentally Purchased Content on Fire Tablet

#### Connectivity

- Can't Connect to Wi-Fi

#### Hardware / Device Settings

- Kindle Fire Doesn't Charge
- Forgot Lock Screen Password on Kindle Fire (2nd Generation) Devices

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