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Help & Customer Service

# Punchout Order Safeguards

A product or entire order may be rejected if it is not within an order safeguard.

Order Safeguards are rules that control parts of an order. Order Safeguards enable organizations to have control over delivery times, price changes, and more. These rules apply to every Amazon Business order placed through your purchasing system.

Note: You can customize the order safeguards for each group configured to use punchout.

Administrators can see and edit current order safeguards by going to Business Settings. Then select Purchasing System from under System integrations. Your current order safeguards are under the Connecting to Amazon section.

Order Safeguard | Description
Quality | This controls what happens to a purchase order if an item isn't available in the requested quantity.
Amazon-only fulfillment | This decides whether requisitioners are able to buy items Fulfilled by Amazon or all sellers.
Unit price changes | This can set a limit on how much of a price change your organization is willing to allow.
Maximum shipping price | You can set a limit and reject any products or purchase orders if the shipping cost is too high.
Maximum delivery time | This will reject products or purchase orders if the delivery date is beyond a certain window.
New, used, or refurbished | You can allow requisitioners to buy all items, only used items, or only new items.

The following setting doesn’t affect your orders.

Confirmation messages | You can change the recipients and information included in order-related emails.

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