Skip to main content
Help & Customer Service

# Forgot Kindle E-Reader Passcode

If you forgot the on-device passcode for your Kindle, you need to reset your device.

How to reset the passcode on any Kindle e-reader 3rd generation or newer. See Which Kindle E-reader Do I Have? if you're not sure which Kindle e-reader model you're using.

If you forgot the passcode for your Kindle, you need to reset your device, which removes all your:

- Personal information, including your lock screen passcode and parental controls.
- Amazon account information.
- Wi-Fi settings.
- Downloaded content.

Any content you've purchased from Amazon is automatically saved to the Cloud. You can download content from the Cloud when you register your Kindle to your account again.

To reset any Kindle e-reader model 6th generation and newer, or Kindle Touch (4th Generation):

1. Tap the passcode field.
2. Type 111222777, and then tap OK.

To reset a Kindle (5th Generation), or Kindle Keyboard (3rd Generation):

1. Type resetmykindle into the passcode field.
2. Press the Enter key (below the Del key).

To use your Kindle again, Connect to Wi-Fi and Register Your Kindle.

Was this information helpful?

Yes No

Thank you for your feedback.

Please select what best describes the information:

This information is confusing or wrong
This isn't the information I was looking for
I don't like this policy
Submit

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.

Go