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Help & Customer Service

# Sync Across Fire & Kindle Devices and Apps

Whispersync synchronizes your content across supported devices and apps.

Whispersync backs up your data and furthest location in the Cloud on supported devices and apps. You can access your content and pick up where you left off on another supported app or device that is registered to the same account.

Whispersync is supported in these content categories:

- Books from the Kindle Store
- Personal documents that are converted to Kindle format
- Newspapers and magazines from the Kindle Store
- Audiobooks from Audible.com
- Prime Video
- Apps and games from Amazon Appstore

## Sync Your Books & Personal Documents Automatically

Whispersync for Books allows you to stop reading on one device and pick up where you left off on another device, as long as both devices are registered to the same account. Whispersync for Books is enabled by default.

Whispersync allows you to view the bookmarks, highlights, and notes that were created on other devices registered to the same Amazon account. Whispersync automatically syncs your last and furthest page read and notes, highlights, and bookmarks for personal documents that are converted to Kindle format.

To enable or disable Whispersync:

1. Go to Manage Your Content and Devices.
2. Select the Settings tab.
3. Under Device Synchronization (Whispersync Settings), set Whispersync Device Synchronization to ON or OFF.

To avoid syncing errors:

- Keep your device connected to a wireless network to allow automatic syncing across your Fire & Kindle devices and Kindle reading apps. If you put your device into sleep mode instead of turning it off, you will not disable the internet connection.
- Always return to the Home screen on your device when you're finished reading.
- To view your bookmarks, highlights, and notes on other devices, you also must back them up. See Back Up Your Bookmarks, Notes & Highlights.

## Back Up Your Bookmarks, Notes & Highlights

Automatically back up your bookmarks, notes, and highlights to your Kindle Library in the Cloud. You can then view them on Fire tablets, Kindle e-readers, and Kindle apps that are registered to the same Amazon account. Your notes and highlights are also counted in Popular Highlights.

Check to see if Whispersync for Books is enabled.

To back up your bookmarks, notes, and highlights:

1. Ensure that Whispersync is enabled on your account. See Sync Your Books & Personal Documents Automatically.
2. Make sure that Whispersync for Books or Annotations Backup is ON or Enabled on your device or Kindle reading app:
   - For Kindle e-readers 6th Generation and up, select Device Options, Personalize Your Kindle, then tap Advanced Options.
   - For Kindle Touch (4th Generation) or Kindle Paperwhite (5th Generation), select Reading Options.
   - From older Kindle e-readers or Kindle reading apps, go to the Home screen, select the Menu button or icon, and then select Settings.
   - For Fire tablets 4th Generation and newer, open a book, tap the top of the screen, tap the three dots icon, and choose Additional Settings.

     For older Fire tablets, Whispersync for Books is enabled by default and can’t be turned off.

Note: If you made any notes, highlights, and bookmarks while Whispersync for Books was turned off on your device or Kindle reading app, you may no longer be able to access them after you turn on Whispersync for Books.

## Syncing Audiobooks, Prime Video & Games

Audible Audiobooks (with Whispersync for Voice)

  If you've linked your Audible and Amazon accounts, and you own both the Audible audiobook and Kindle version of a title, Whispersync for Voice maintains your last page read between both versions. This allows you to switch between reading and listening to a title without losing your place. You cannot disable Whispersync for Voice.

  To learn more about audiobooks and linking your Audible and Amazon accounts, go to Audible Audiobooks.

Prime Video

  Whispersync for Video remembers your last location in a video. You can resume watching across your Fire tablet, PC, Mac, or any of over 300 compatible TVs, Blu-ray players, or devices.

  To learn more, go to Prime Video.

Games

  Whispersync for Games on Fire tablets saves your data in the Cloud. Your saved progress, achievements, leaderboard scores, and all of the content you've unlocked within the game are stored in the Cloud.

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