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Help & Customer Service

# Amazon Dash Terms of Use

These Terms of Use apply to any Amazon Dash device.

Last updated: Feb 22, 2016

This is an agreement between you and Amazon Services LLC (with its affiliates, "Amazon" or "we"). Please read these Amazon Dash Terms of Use, the Amazon.com Privacy Notice, the Amazon.com Conditions of Use, and the other applicable rules, policies, and terms posted on Amazon.com, or provided with any of the Services (collectively, this "Agreement") before using Amazon Dash. By using Dash, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use Dash, and you may return your Dash in accordance with the Amazon Dash Return Policies.

For the purpose of these Amazon Dash Terms of Use:

"Dash" means the Amazon Dash barcode scanner and voice search device.

"Services" means our provision of barcode scanning and voice search using Dash, and related product search and list creation services, Software functionality, support and other services for Dash.

"Software" means all software on Dash (including updates/upgrades to that software) and any related documentation that we make available to you.

1. Device & Software

Services. Your Dash requires a Wi-Fi internet connection to access the Services. If your Dash is located in an area in which it cannot maintain Wi-Fi connectivity, you may not be able to use some or all of the Services.

Use of the Software. You may use the Software only on Dash. For additional terms that apply to the Software, see the Amazon Dash Additional Legal Notices.

Voice Search. Voice search uses your voice recordings to learn your voice and how you speak to improve the accuracy of the results provided to you and to improve our services. Learn more about voice search using Dash, including how to delete Dash voice recordings associated with your account.

2. General

Information Received. The Software will provide Amazon with data about your Dash and its interaction with the Services (such as available memory, operational status, and signal strength). The Software will also provide Amazon with information related to the Services and your use of them (including voice search and barcode scanning data). Information provided to Amazon may be stored on servers outside the country in which you live. We will handle any information we receive in accordance with the Amazon.com Privacy Notice.

Changes to Services; Amendments. We may change, suspend, or discontinue the Services, or any part of them, at any time without notice. We may amend any of this Agreement's terms at our sole discretion by posting the revised terms on Amazon.com. Your continued use of the Dash after the effective date of the revised Agreement constitutes your acceptance of the terms.

Termination. Your rights under this Agreement will automatically terminate without notice if you fail to comply with any of its terms. In case of such termination, Amazon may immediately revoke your access to the Services without refund of any fees. Amazon's failure to insist upon or enforce your strict compliance with this Agreement will not constitute a waiver of any of its rights.

Disputes/Binding Arbitration. Any dispute or claim arising from or relating to this Agreement, a Dash, the Software, or the Services is subject to the binding arbitration, governing law, disclaimer of warranties, limitation of liability, and all other terms in the Amazon.com Conditions of Use. You agree to those terms by entering into this Agreement or using Dash or the Services.

Disclaimer of Warranties and Limitation of Liability. Without limiting the Disclaimer of Warranties and Limitation of Liability terms in the Amazon.com Conditions of Use, (1) unless otherwise provided by Amazon, your Dash is subject to a one-year limited warranty; and (2) unless otherwise required by applicable law, in no event will our or our licensors' aggregate liability under this Agreement with respect to any claim exceed the greater of (i) the amount you actually paid for your Dash (if any) and (ii) thirty dollars ($30.00).

Contact Information. For help with your Dash, the Services, or resolving other issues, please contact Customer Service using the Contact Us form or by phone at one of the following toll free numbers:

- Seattle: 1-888-533-5659
- Southern California: 1-888-280-9455
- Northern California: 1-888-280-9461
- New York: 1-877-375-9362
- Philadelphia: 1-877-375-9363

If dialing from outside the US, charges may apply.

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