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Help & Customer Service

# Factory Reset Your Phone

Reset your Fire phone only if you want to remove all content downloaded to it and register it again.

Before you begin, be sure to back up your phone. To learn more, go to Backup & Restore Your Phone.

Important: Resetting your phone will remove all content downloaded to it. Any content that is already saved to the Cloud will remain in the Cloud. You can download that content again if you register your phone to your Amazon account again.
To reset your phone:

1. From Settings, tap Device, and then tap Factory reset your phone.
2. Tap Reset, and then tap OK to confirm.

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