Skip to main content
Help & Customer Service

# About Amazon Photo on Delivery

Amazon may take a photo on delivery when a package is left unattended. Capturing delivery photos is intended to help customers see that their package was safely delivered and where. The photo will focus on the placement of the package. If a photo on delivery is captured, it may show up when you track a package from Your Orders.

Accessing a delivery photo requires signing in with your user name and password on the Amazon website. We may use delivery photos to verify delivery location, audit for quality purposes, or troubleshoot what happened to a package.

For orders shipped to an address marked confidential, such as a Wish List or Registry address, Amazon won't post a delivery photo on the order in order to protect the privacy of the recipient.

## How to Stop Photo on Delivery

You can opt out of Photo on Delivery by contacting Customer Service.

Was this information helpful?

Yes No

Thank you for your feedback.

Please select what best describes the information:

This information is confusing or wrong
This isn't the information I was looking for
I don't like this policy
Submit

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.

Go