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Help & Customer Service

# Report Suspicious E-mails, Phone Calls, or Webpages

We take phishing and spoofing attempts on our customers very seriously. If you receive a correspondence that you think may not be from Amazon, please report it to us by sending the e-mail or webpage to stop-spoofing@amazon.com.

To report a phishing or spoofed e-mail or webpage:

1. Open a new e-mail and attach the e-mail you suspect is fake.

   For suspicious webpages, simply copy & paste the link into the email body.

   If you can't send the e-mail as an attachment, you can forward it.

2. Send the e-mail to stop-spoofing@amazon.com

   Note: Sending this suspicious e-mail as an attachment is the best way for us to track it.

Note: Amazon can't respond personally when you report a suspicious correspondence to stop-spoofing@amazon.com, but you may receive an automatic confirmation. If you have security concerns about your account, please contact us using the Contact Us button.

To report a phishing phone call:

1. Visit www.amazon.com/gp/help/contact-us/report-phishing.html and fill out as much information as you can.

Note:The form will not provide a phone call option in the subject dropdown, but the form can still be used to report suspicious phone calls to Amazon.

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