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Help & Customer Service

# Fire TV Support

Get help setting up and troubleshooting common issues with Fire TV devices.

#### Popular Topics

- Unable to Screen Mirror on Fire TV Devices
- Use Fire TV Settings to Pair Your Fire TV Remote
- Fix a Blank TV Screen on Fire TV Devices
- Get Help Pairing Your Fire TV Remote
- Cancel Your Prime Video Channel Subscription
- Amazon Fire TV Help Videos

#### Set Up Your Fire TV Device

- Set Up Your Fire TV Device
- Use Fire TV Settings to Pair Your Fire TV Remote
- Use Your Mobile Device as Fire TV Remote

#### Troubleshoot Content Issues

- App Crashes or Won't Load on Your Fire TV Device
- Make Fire TV Stop Reading the Screen
- Unable to Screen Mirror on Fire TV Devices

#### Troubleshoot Device Issues

- Fix a Blank TV Screen on Fire TV Devices
- Troubleshoot Fire TV Wi-Fi Connection Issues
- Get Help Pairing Your Fire TV Remote
- Get Your Fire TV Device to Turn On
- Fire TV Logo Stuck on TV Screen

#### Help for Fire TV Edition TVs

- Get Help Purchasing Content on Fire TV Edition TV
- Connect Multimedia Devices to Your Fire TV Edition TV
- Assign an Input Label on Your Fire TV Edition TV
- Register Your Fire TV Edition TV to Your Amazon Account
- Download Apps to Fire TV Edition TV Without Registering Your Device
- Watch Live TV on Your Fire TV Edition TV
- Learn the Difference Between Basic and Full Experience on Fire TV Edition TVs
- Fire TV Edition Help Videos

#### Help for Fire TV Cube

- Connect Fire TV Cube to Cable or Satellite Equipment
- Alexa Doesn't Respond on Fire TV Cube
- Blank or Frozen TV Screen with Fire TV Cube
- Multi-Room Music Doesn't Play on Fire TV Cube
- Sound out of Sync on Fire TV Cube
- Streaming Issues on Fire TV Cube
- What's Different Between Fire TV Cube and Other Fire TV Devices?
- Fire TV Cube Help Videos

#### Help for Fire TV Recast

- Set Up Fire TV Recast Over-the-Air DVR
- Can't Find DVR on Fire TV Device
- Pair Your Viewing Device with Fire TV Recast
- Scan for TV Channels for Fire TV Recast
- Change Internet Connection for Fire TV Recast
- Weak or No Signal with Fire TV Recast
- Fire TV Recast Help Videos

#### Learn More

- Amazon Fire TV Device and Accessory Software Updates
- Amazon Fire TV User Guides
- Use Your Amazon Fire TV in a Different Country

#### Terms & Conditions

- Amazon Fire TV Terms
- Amazon Fire TV Edition Terms
- Fire TV Edition television FAQs

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