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# Upload Multiple People to Your Business Account

Business account administrators can upload .CSV and Excel (.xls or .xlsx) files to add multiple users to their organization's business account and organize them into groups.

In the upload file, you can specify e-mail, group, and role information.

Note: We support 250 subgroups per group, and a group depth of 11. We support up to 50,000 users per upload.

To add multiple users, complete the following steps:

1. Log in to your business account, then from the Your Account for Business dropdown menu, select Business Settings.
2. Select People.
3. Select Upload list of people.
4. Download the spreadsheet template and fill it out with your information. (See Roles and the examples below.) If you already have your file ready to upload, select Upload file.
5. An e-mail is sent once the file is processed. This e-mail contains a link to download and view the results of any errors in your upload. This error report will provide a detailed error message for each user such as Invalid Role, User belongs to another Amazon Business account, and so on.
6. On the Business Settings page, a message will display showing the number of users who were successfully added. New invitations are shown on the Invitations page.

If you need further assistance uploading your users and setting up your account, please contact Business Customer Service.

Roles

The following roles are supported:

- Requisitioner
- Administrator
- Punchout User (if you have integrated your eProcurement system for Amazon Business)

Note: Role names are not case-sensitive.

- A user can have multiple roles in a group. If the user has multiple roles, specify them in the Role column and separated by a comma in your file; for example, Administrator,Requisitioner,Punchout User
- The group path should start with the group that you are currently in. For example, if you are starting in the Acme group and adding a user to a subgroup Marketing, then specify Acme/Marketing in the Group column.
- If the user belongs to multiple groups, set up multiple rows for the user, one row for each group the user belongs to.
- To specify subgroups, use the “/” character (without quotation marks) in the Group column to separate group names.

Example:

Email | Group | Role
joe@acme.com | Acme | Administrator
bob@acme.com | Acme | Requisitioner
susan@acme.com | Acme/Marketing | Administrator,Requisitioner,Punchout User
susan@acme.com | Acme/Procurement | Administrator,Requisitioner

- When your upload is complete, each individual user will receive an e-mail to set up a business user account and join your organization's business account. Once the user completes the steps, the individual's account is linked to the company business account.
- If the invited individual is already using the same e-mail address for their personal account on Amazon, they can choose to convert their existing personal account into a business user account or to create a new business user account. We recommend creating a new business user account with a different e-mail address than the one associated with the personal Amazon account if they have used their existing Amazon account to make personal purchases. This protects the privacy of their account information and keeps their personal and business purchases and order history separate.
- Invitations to users expire in 21 days. The administrator can re-upload the same spreadsheet to automatically resend invitations to all expired users. Rows with entries for users that are already in the business account are ignored, unless they are added to a different group in the re-upload.

Didn't see the topic you were looking for? Please visit the Amazon Business Help home page, or contact Business Customer Service.

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