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Help & Customer Service

# Ship Your Trade-In

Print your shipping label(s) from either your confirmation e-mail or from within Your Trade-in Account and ship your item(s) by the date specified on the shipping label.

To re-print your shipping label:

1. Go to Your Trade-in Account
2. Find your trade-in order and click Re-print Shipping Label
3. Print label and packing slip, insert the packing slip into the box, attach return label to box and ship.

To print multiple shipping labels (in the event your trade-in items do not fit in a single box):

1. Go to Your Trade-in Account
2. Find your trade-in order and click Re-print shipping label
3. Click Need another shipping label?
4. Click the Print Shipping Label button for the quantity you need.
5. Print labels and packing slips, insert the packing slips into the boxes, attach return label to box and ship. To ensure successful processing, confirm the item in the box matches the packing slip.

Note:

- When shipping multiple trade-in orders, don't include items from other trade-in orders in the same package. Each shipping label and packing slip is uniquely assigned to a specific trade-in item.
- Trade-ins not received within the time specified in the Amazon Trade-in Terms & Conditions are automatically canceled. You can re-submit qualifying trade-in orders.

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