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Help & Customer Service

# Use a Hearing Aid with Your Phone

Depending on the type of hearing aids you use, a hearing aid may enhance your experience with Fire phone.

Your phone has a Hearing Aid Compatibility rating of T4/M4.*

Tip: To optimize your experience using a hearing aid with your phone, enable Hearing Aid Mode and then simply position the receiver near your hearing aid's built-in microphone(s).

If your hearing aid does not have a t-coil (“T”) mode, there are third-party neck loop devices available that connect to your phone through the headphone jack or via Bluetooth.

To enable Hearing Aid Mode:

1. Swipe down from the top of the screen to open the Quick Actions panel, and then tap the Settings icon.
2. Tap Device, and then tap Manage Accessibility.
3. Under Hearing Settings, tap On next to Hearing Aid Mode.

*This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or Amazon for information on hearing aid compatibility. If you have questions about return or exchange policies, consult Amazon Customer Support at www.amazon.com/contact-us.

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