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Help & Customer Service

# Search & Browse for Items

Sort options

When you shop on Amazon, we want to help you easily find items you'll want to purchase, whether you know exactly what you want or need help. Some sort options available on Amazon are:

"Featured": we consider a variety of factors when choosing Featured shopping results, including customer actions (such as how frequently an item was purchased), information about the item (such as title, price, and description), availability, costs (such as shipping costs), and whether we think the item will be of interest (such as new items).

"Avg. Customer Review" sorts items based on customers' reviews, including the average number of stars out of 5 stars given by customers and the number of customers' reviews for each result.

"Newest Arrivals" sorts items based on their first date of availability on Amazon.

"Price High to Low" sorts items based on their price with the highest price item at the top and the lowest price item at the bottom.

"Price Low to High" sorts items based on their price with the lowest price item at the top and the highest price item at the bottom.

Tips for finding items:

You can search for items by entering a few words into the search box, and we'll show you matching results. On desktop, to browse by department, select a product department from the drop-down menu next to the Search box and click the magnifying glass icon. Each department will offer its own customized options to search and browse.

For example, if you're an Amazon Fresh member, and you'd like to shop for Fresh items, on desktop you can select the Amazon Fresh department in the Search drop-down menu. Fresh members using mobile web or Amazon mobile app will be able to access Amazon Fresh items and features through the following:

- Mobile web: Click on the menu button and select Amazon Fresh in the Programs and Features section
- Amazon App : Click on the menu button and select Shop by Department then select Amazon Fresh from the All Departments section

After you enter a search on mobile you can use the Filter option in the right sub-navigation menu to further refine the selection available, based on specific criteria such as Specialty ("Organic", "Kosher"), Featured Brands or a Price Range. Depending on the product department you choose, you'll see specific refinements that are applicable to the selection.

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