Skip to main content
Help & Customer Service

#

#### Getting Started

- Download the Alexa App
- Set Up Your Amazon Tap

#### Device Settings and Features

- Connect Your Amazon Tap to Wi-Fi
- Connect Your Amazon Tap to a Wi-Fi Hotspot
- Connect Your Phone to Amazon Tap
- Remove Paired Bluetooth Devices from Amazon Tap
- Turn On Hands-Free Mode for Amazon Tap

#### Troubleshooting

- Amazon Tap Doesn't Respond to Requests
- Amazon Tap Isn't Pairing with Your Phone
- Reset Your Amazon Tap

#### Learn More

- ›Alexa Help Videos
- ›Alexa Features Help
- Alexa Privacy Hub
- Alexa and Alexa Device Terms, Warranties, and Notices

Was this information helpful?

Yes No

Thank you for your feedback.

Please select what best describes the information:

This information is confusing or wrong
This isn't the information I was looking for
I don't like this policy
Submit

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.

Go