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Help & Customer Service

# Get Help Pairing Your Fire TV Remote

Tried the menu settings but still having issues pairing your remote? Here are a few suggestions to connect, or reconnect, your Fire TV Remote.

- Replace the batteries in your remote.
- Move your remote closer to your Fire TV device, within 10 feet (3 m).
- Unplug your Fire TV device from the power cord or adapter then plug it back in.
- Use the Fire TV app to pair your remote (remember to unpair a remote before pairing another if you already have seven paired).
- If you have seven controllers paired, remove one of them before attempting to pair another.

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