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Help & Customer Service

# What Is Scheduled Delivery?

Amazon offers Scheduled Delivery shipping options so customers can select the date and time of delivery for large items.

Items eligible for Scheduled Delivery will display "Scheduled Delivery" and an available delivery date on the detail page. You'll be able to choose a different delivery date and time that works best for you during check out.

If a first available delivery date isn't displayed, then you're in an area that doesn't support pre-scheduling from the website or the item is in a pre-order state. In these cases, the carrier will contact you by phone to arrange a date and time for delivery. For more information on setting up a Scheduled Delivery, see: Arrange a Scheduled Delivery.

An adult signature is required for large items. If an adult isn't home at the time of delivery, the product will be taken away by the carrier and you'll need to reschedule your delivery.

For information on whether and how you can change a Scheduled Delivery, see: Change a Scheduled Delivery for Large Items.

Note: Scheduled Delivery service isn't available for P.O. Box addresses, APO/FPO addresses, Hawaii and Alaska, or U.S. Territories and Freely Associated States.

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