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Help & Customer Service

# Recurring Deliveries

Recurring Delivery is the Amazon Business version of the Subscribe and Save program. It offers registered Amazon Business customers the convenience of automatic deliveries in addition to competitive pricing and free standard shipping. There are no commitments, obligations or fees, and you can cancel a recurring delivery at any time.

## How do I set up a recurring delivery?

1. Find eligible products by browsing our Recurring Delivery for Business store, or look for the Recurring Delivery option, just above the one-time purchase option on the detail pages of eligible products.

   Note: The product detail pages in certain categories default to Recurring Delivery. Business customers who buy these items frequently can benefit from this convenience, rather than manually placing orders every time you need to refill.

2. Select item quantity and preferred frequency.
3. Select Setup recurring delivery.
4. If you use groups, select the group on whose behalf you are buying.
5. Review your order details.
6. Select Create Recurring Delivery Now.

Your changes will take effect on your next delivery.

Recurring deliveries created less than nine calendar days from your monthly recurring delivery date will be delivered the following month. Before each shipment, you receive an email notification that your next order is being processed, giving you time to make any changes to your order.

If your business account has enabled an approval workflow, approval is required when the delivery is created and if you modify it.

## How do I change my recurring delivery date?

1. Go to Manage Your Recurring Deliveries.
2. Select Edit Delivery Day below your monthly delivery date.
3. Use the calendar to select your new delivery date.
4. Select Confirm.

You can also change dates for your future deliveries by hovering over the product and selecting Move to.

Changing your monthly recurring delivery date will change the delivery dates of all of the active subscriptions associated with your address.

## How do I change the delivery schedule?

1. Go to Manage Your Recurring Deliveries.
2. Hover over the product you want to modify.
3. You can change the quantity, frequency, and delivery month.
4. Select Confirm.

## Recurring Delivery Estimate

All of your subscriptions will arrive by this day. This estimate makes your subscriptions more streamlined and predictable, and helps reduce the number of boxes you receive.

## How do I skip my next delivery?

1. Go to Manage Your Recurring Deliveries.
2. Hover over the product you want to modify.
3. Click Skip Delivery.

## What happens when the person who created a recurring delivery leaves the group or company?

All recurring deliveries scheduled by the requisitioner will become inactive and their orders will no longer be fulfilled.

## How is my price calculated?

You will be charged for each order when the item is shipped. The amount charged each time will reflect the item price on the day the order is processed, plus any applicable sales tax. When you create a recurring delivery, you pay the item price posted on the product detail page. You'll be charged for each order when the item is shipped. The amount charged each time will reflect the price of the item on the day the order is processed plus any applicable sales tax.

If your business account is enrolled in the Amazon Tax Exemption Program (ATEP), your recurring deliveries are eligible for tax exemption. Customers will have the ability to opt in or out of tax exemption on a line-item basis.

Learn more about Recurring Delivery Discounts.

## How do I cancel a recurring delivery?

1. Go to Manage Your Recurring Deliveries.
2. Hover over the product you want to cancel and select Edit Recurring Delivery.
3. Select Cancel Recurring Delivery.
4. Select Confirm Cancellation.

Approvals are not required for cancellations that occur when approval workflows (purchasing approvals) are being used.

Didn't see the topic you were looking for? Please visit the Amazon Business Help home page.

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