Skip to main content
Help & Customer Service

# Saving Your Wi-Fi Passwords to Amazon FAQs

1. What's the benefit of saving my Wi-Fi passwords to Amazon?

Once you save your Wi-Fi passwords to Amazon, we can configure your compatible devices so that you won’t need to re-enter your Wi-Fi passwords on each device.

2. Are my Wi-Fi passwords secure?

Once saved to Amazon, your Wi-Fi passwords are sent over a secured connection and are stored in an encrypted file on an Amazon server. Amazon will only use your Wi-Fi passwords to connect your compatible devices, and will not share them with any third-party without your permission. Amazon handles any information it receives, including your Wi-Fi passwords, in accordance with the Amazon.com Privacy Notice .

3. Can I choose not to save my password?

Yes, you can opt out of this feature when connecting your device to a Wi-Fi network (during first-time setup).

4. What should I do if I change my Wi-Fi passwords?

You can save your updated Wi-Fi passwords to Amazon by re-running any compatible device through its Wi-Fi setup process. Once reconnected to your Wi-Fi network, your updated Wi-Fi password will be automatically saved to Amazon.

5. How do I delete my Wi-Fi passwords from Amazon?

To delete Wi-Fi passwords saved to Amazon from your computer's web browser:

1. Go to Manage Your Content and Devices
2. Click the Settings tab.
3. Under Saved Wi-Fi Passwords, click Delete.

To delete Wi-Fi passwords saved to Amazon from your compatible Fire TV device:

1. Select Settings > Network from the Fire TV menu.
2. Select Save Wi-Fi Passwords to Amazon.
3. Press the Select button on your remote to turn off saved Wi-Fi passwords, and delete passwords saved to Amazon.

Note: Deleting Wi-Fi passwords from your Fire TV will only delete passwords saved to Amazon from that device.

Was this information helpful?

Yes No

Thank you for your feedback.

Please select what best describes the information:

This information is confusing or wrong
This isn't the information I was looking for
I don't like this policy
Submit

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.

Go