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Help & Customer Service

# Pick Up a Package at an Amazon Hub Locker

Your package will be available for pickup at an Amazon Hub Locker for three days after you receive your pickup code.

To pick-up your package at a Locker, do one of the following:

1. To use your pickup code:
   - Take the unique pickup code that you received via e-mail or text message to your Locker location.

     Note: To receive your pickup code in a text message, go to Shipment Updates via Text Settings.

   - Enter your code into the touch screen display.
2. To use your barcode:
   - Locate the barcode in your delivery notification e-mail.
   - Scan the barcode at your Locker location. The barcode scanner is located directly beneath the Locker's touch screen.

Note: Your package will be available for pickup for three days after you receive your pickup code. If your package isn't picked up before the end of the third day, it will be returned to Amazon for a full refund.

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