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Help & Customer Service

# Check the Status of Your Wireless Connection

If you are having trouble with syncing, downloading, or shopping for content, check the status of the wireless connection on your Kindle (7th Generation).

From Home or any Settings screen, view the wireless indicators at the upper right corner of your Kindle.

While reading, tap the top of the screen to view the wireless indicators.

Wireless Indicator | Description
| Your Kindle is connected to a Wi-Fi network and has a strong signal. The Wi-Fi symbol appears when in range of a trusted Wi-Fi network.
| Airplane Mode is on. You can’t browse the web, purchase and download Kindle content, or sync your Kindle in Airplane Mode.
| Your Kindle is connected to a Wi-Fi network and has a weak signal.
| Your Kindle is momentarily not connected to a wireless network. You may see this when you first turn on your Kindle and it takes a few seconds to connect.

201733520

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