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Help & Customer Service

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#### Getting Started

- Download the Amazon Alexa App
- Set Up Your Echo Show

#### Wi-Fi and Bluetooth

- Pair Your Phone or Bluetooth Speaker to Your Echo Show
- Remove Paired Bluetooth Devices from Your Echo Show
- Update the Wi-Fi Settings on Your Echo Show
- Use Local Voice Control with Offline Echo Devices

#### Device Settings and Features

- Turn Sunrise Alarms On or Off on Echo Show
- Change the Background on Your Echo Show
- Change the Background on Echo Show 5
- View Photos and Slideshows on Echo Show
- Adjust the Screen Brightness on Your Echo Show
- Link Video Streaming Services on Echo Show
- Watch Video Streaming Services on Echo Show
- Update the Wi-Fi Settings on Your Echo Show

#### Troubleshooting

- Your Echo Device Doesn't Connect to Wi-Fi
- Streaming Issues on Alexa Devices
- Bluetooth Issues on Alexa Devices
- Echo Show's Screen Has Lines or Does Not Turn On
- Reset Your Echo Device Show
- Reset Echo Show (2nd Generation) and Keep Your Smart Home Connections
- Deregister a Device

#### Learn More

- Help Videos for Echo Devices with a Screen
- ›Alexa Features Help
- Alexa Privacy Hub
- Alexa and Alexa Device Terms, Warranties, and Notices

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