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Help & Customer Service

# How Does Drop In Work?

Drop In is an optional feature that lets you connect instantly to supported Alexa-enabled devices, like a two-way intercom.

Use Drop In to open an instant two-way conversation between your devices or with your Alexa contacts. When you receive a Drop In, the light indicator on your Echo pulses green and you connect to your contact automatically.

If you Drop In on a device group, only one device answers.

Note: You and your Alexa contact must grant each other Drop In permissions before you can Drop In. You cannot drop in on the Alexa app.

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