Skip to main content
Help & Customer Service

# About Alexa Voice Profiles

Create a voice profile using compatible Alexa-enabled devices to personalize your experience with supported Alexa features.

## Compatible Devices

Once you create your voice profile, Alexa is able to recognize your voice on most Alexa-enabled devices. For compatibility, check the Alexa app or try using the feature on your device.

## Create Your Voice Profile

To create a voice profile using your voice, just say, "Learn my voice." Then, follow the instructions.

Note: If Alexa automatically recognizes your voice, simply confirm your name to complete voice profile setup.

## Add New Users

Other adults in your home can create their own voice profile using your shared Alexa-enabled devices. They must log into the Alexa app with the account credentials used to register your shared Alexa devices. Once logged in, they select their personal profile and say, "Learn my voice."

Note: If other users in your home don't have a personal profile set up, they select I’m someone else. Then, they follow the on-screen instructions to set up their personal profile. Once they've created their profile they can tell Alexa to "Learn my voice" to create a voice profile.

If you've created an Amazon Household, other members in the Household can say, "Switch accounts." Once they're in their own account, they can say, "Learn my voice" to create a voice profile.

## Delete Your Voice Profile

To delete your voice profile, in the Settings menu of the Alexa app, select Alexa Account, Recognized Voices, Your Voice, and then Delete my voice. When you delete your voice profile, you no longer have a personalized experience with supported features. However, you can recreate your voice profile at any time by saying, "Learn my voice."

## Supported Features

Having an active voice profile gives you a personalized experience for the following features:

- Alexa Calling and Messaging: Play messages sent only to you, and send messages only from you.
- Flash Briefing: When Alexa recognizes your voice, Flash Briefing skips stories and news items you've already heard.
- Shopping: If you have a voice code enabled, you don't have to say the voice code every time you complete a purchase.
- Music: If you have the Amazon Music Unlimited Family Plan, Alexa customizes music playback based on voice.

Was this information helpful?

Yes No

Thank you for your feedback.

Please select what best describes the information:

This information is confusing or wrong
This isn't the information I was looking for
I don't like this policy
Submit

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.

Go